{"id":12608,"date":"2010-12-09T16:14:06","date_gmt":"2010-12-09T15:14:06","guid":{"rendered":"https:\/\/www.tecnomagazine.it\/tech\/?p=12608"},"modified":"2010-12-28T16:16:30","modified_gmt":"2010-12-28T15:16:30","slug":"internauti-e-reclami-da-e-commerce","status":"publish","type":"post","link":"https:\/\/www.tecnomagazine.it\/tech\/12608\/internauti-e-reclami-da-e-commerce\/","title":{"rendered":"Internauti e reclami da e-commerce"},"content":{"rendered":"<div class=\"4032636bd480207a9641f06a0353772e\" data-index=\"1\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<!--COOKIE_POLICY_BEGIN-->\r\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- Tecnomagine Grande -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-4884298544160548\"\r\n     data-ad-slot=\"6528327022\"\r\n     data-ad-format=\"auto\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\r\n<!--COOKIE_POLICY_END-->\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-3521\" src=\"https:\/\/www.tecnomagazine.it\/tech\/wp-content\/uploads\/2008\/11\/shop_online-300x300.jpg\" alt=\"shop_online\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.tecnomagazine.it\/tech\/wp-content\/uploads\/2008\/11\/shop_online-300x300.jpg 300w, https:\/\/www.tecnomagazine.it\/tech\/wp-content\/uploads\/2008\/11\/shop_online-150x150.jpg 150w, https:\/\/www.tecnomagazine.it\/tech\/wp-content\/uploads\/2008\/11\/shop_online.jpg 360w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\r\n<div class=\"4032636bd480207a9641f06a0353772e\" data-index=\"1\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<!--COOKIE_POLICY_BEGIN-->\r\n<script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- Tecnomagine Grande -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-4884298544160548\"\r\n     data-ad-slot=\"6528327022\"\r\n     data-ad-format=\"auto\"><\/ins>\r\n<script>\r\n(adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\r\n<!--COOKIE_POLICY_END-->\n<\/div>\n\r\nCrescono le attivit\u00e0 del <strong>commercio digitale<\/strong>, crescono le lamentele e le denunce di disfunzioni degli utenti, non sempre soddisfatti dei servizi. <strong>Nel 2009<\/strong>, in Italia, si sono registrati <strong>4.921 reclami<\/strong>, con un incremento del 46% rispetto all\u2019anno precedente.<\/p>\n<p>Problemi  nella consegna, problemi relativi al prodotto o al servizio e clausole  contrattuali sono i primi tre motivi che fanno scattare il reclamo del  consumatore. A rivelarlo \u00e8 un\u2019indagine sull\u2019e-Commerce condotta dal  Centro europeo consumatori.<\/p>\n<p><em><!--more-->\u201cSe aumentano i reclami, presumibilmente aumentano anche le transazioni on line\u201d<\/em>,  ha detto il direttore del Cec, Federico Vicari, ricordando il\u00a0 balzo in  avanti del 14% del settore nel 2010, per 6,5 miliardi di euro.<\/p>\n<p>Da <a href=\"http:\/\/quomedia.diesis.it\" target=\"_blank\"><em><strong>QuoMedia<\/strong><\/em><\/a><\/p>\n\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Crescono le attivit\u00e0 del commercio digitale, crescono le lamentele e<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[50],"tags":[7073,7072],"class_list":["post-12608","post","type-post","status-publish","format-standard","hentry","category-web","tag-acquisti-conline-reclami","tag-e-commerce-shop-online"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Internauti e reclami da e-commerce - TecnoMagazine<\/title>\n<meta name=\"description\" content=\"Crescono le attivit\u00e0 del commercio digitale, crescono le lamentele e le denunce di disfunzioni degli utenti, non sempre soddisfatti dei servizi. Nel 2009,\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tecnomagazine.it\/tech\/12608\/internauti-e-reclami-da-e-commerce\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Internauti e reclami da e-commerce - TecnoMagazine\" \/>\n<meta property=\"og:description\" content=\"Crescono le attivit\u00e0 del commercio digitale, crescono le lamentele e le denunce di disfunzioni degli utenti, non sempre soddisfatti dei servizi. 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